Frequently Asked Questions
Is telehealth (online therapy) confidential?
Yes, all our counselors use HIPAA compliant telehealth and records management software and provide therapy from secure locations. Clients are responsible for ensuring that they are in a secure location for all sessions.
How much does counseling cost?
Client fees are based on a sliding scale, $30-$95 per session for individuals and $45-$140 for couples counseling. Fees are set based on information you provide in the new client intake form.
How long are counsling sessions?
Individual counseling sessions are 50 minutes, couples counseling sessions are 75 minutes.
What kinds of clients do you serve?
We see clients above the age of twelve throughout the state of Washington. Due to state laws, clients who are located outside of Washington are unable to receive our services. All clients are welcome, although we have a careful intake process to ensure that the people we work with are appropriate for receiving therapy via telehealth.
How do I become a client?
Complete our Psychotherapy Intake Form and we will get back to you within one business day.
What are your hours of availability?
Client sessions are conducted seven days a week between 8:00 AM - 10:00 PM, depending on counselor availability. Our administrative staff can be reached by phone or email between 9:00 AM – 5:00 PM, Mondays through Fridays.